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Contact

Contact and reporting guidance

For support, billing, privacy, security or copyright enquiries, use the existing support address: info@xfansplus.com. This page does not promise a response time.

Account or billing help

Email info@xfansplus.com with a short description, the relevant page and a transaction reference if available. Never send card security codes or a wallet recovery phrase. No payment or message is submitted by opening this page.

Content, privacy or copyright concerns

Include the specific content URL and explain the issue. Do not resend intimate media or unrelated personal information in an initial report. For account-specific data requests, explain the request and let support describe any verification steps.

Security and access problems

Describe what happened and when, without sharing passwords, login codes, session tokens or private keys. Use your account’s normal security controls; support should never need your wallet recovery phrase.

Looking for general information?

The FAQ explains subscriptions, memberships and payments. The creator guide covers publishing and commission. These public guides are available without sending a support request.